I have these two other blogs (well, actually, there are about five blogs in total) that really just do not have enough volume to be a stand-alone-blog. Specifically I am talking about McAfeed, where generally I am calling out businesses with poor customer service or just dumb things that the business has as a policy for whatever reason, and the recent born My Life with MS. The volume is lacking in both what I have to post and the readership/followers available to both of them.
By now, you should probably be getting a pretty good idea of what the concept of the McAfeed blog is all about. Occasionally there will the blog post about why good customer service is good for business and similar types of concepts, but for the part it is a place to list out an experience that you have had that was just bad enough for your personal taste to be turned against the establishment. While I know my own tolerance for such instances is pretty darn low (it has to do with being from McAfee – see theÃ‚Â about tab), I am sure I am not the only one with such experiences. The blog will still have a few things done to help make it look a little better, but please, if you have similar experience please sign in and post about it – especially if it was over the top and as a consumer you were just at the point of McAfeed. Continue reading “McAfeed Concept”
A few weeks ago, I had told my wife I would treat for breakfast. I have known for sometime that one of her favorite places to have breakfast is Bob Evans and there was one pretty close two where we needed to head afterwards. So that was the plan. Breakfast itself was pretty good, but I got a bit of indigestion when the check came. It was a mild case initially, but when I pointed things out to the staff and received not one bit of sympathy or even concern, it became worse I am in doubt of my return to that particular Bob Evans anytime soon, if ever again.
I had several possibilities lined up for my first post, but I have to give the honor to the Pilot station just off the exit in Evansville, Indiana. I wish now I had paid more attention to both the stretch of highway and the fellow behind the counter who was extremely rude and less then helpful. Alas, I can tell you that is the exit from I-64 with the stretch of typical gas stations and fast food along it, that I think is about the halfway point from central Kentucky to St. Louis, Missouri (and points just east of there). So just what did this fine cashier do that I find so deserving to be the first ever officialÃ‚Â McAfeed??
This is a total rant – so be warned – sometimes I just got to rant about something that is bugging me. What the heck has happened to customer service of late? Take that thought a step further, when was the last time the customer actually was right according to the establishment. So I am going to share a couple of experiences of late and see if what you all think.